At the forefront of this organisations mind, is the need for great customer service, backed by a technical training and support programme that enables our people to deliver excellence in workmanship. This ensures that products remain best in class, and function at their optimal. This is why we’re hiring a Technical Training Officer to join their business. This is a role that is multi-faceted, with no two days alike! This role needs someone who has a passion for connecting with others, knowledge sharing, coaching and enabling others to grow their knowledge base.
You will be essentially preparing training content on how to service products that cover electric storage cylinders and gas storage cylinders as well as boiling water and continuous flow systems. This requires great communication and relationship skills. This may include facilitating a small group in a classroom one day, with trades people or on the go with site visits. From time to time you might provide some technical phone support through our service centre during the early stages of your role development. As a full time training role you will also his will required to travel from time to time across NZ and potentially Australia.
You ideally offer experience from a trades background (gas fitting, refrigeration, plumbing) and with ideally trade and or training qualifications to match. You are a people person with a level of energy and dedication that is infectious! You really enjoy presenting and have spent time in a training setting or have gained experience technically where you have supported others. You will also be comfortable in developing and delivering structured content and can actively seek out opportunities where you can add value across a business. You will also collaborate closely with the organisations training partners in Australia. At the end of the day, you’re our brand champion delivering excellence, with resilience to boot!
What’s on offer
We are fun, family orientated and supportive. Our flexible work approach supports your work life balance, we offer career development pathways, a competitive salary, medical insurance, and increased kiwi saver contributions. What more could you ask for? Please feel free to call Adam Miller on mobile 0272414798 or apply below.