Florist and Operations Lead
Melbourne-based Senior Florist & Operations Lead: combine artistry with logistics to deliver exceptional flowers, smooth operations, and outstanding customer experiences.
Senior Florist & Operations Lead
Melbourne | Full-Time Permanent
Some businesses sell products.
Others create moments that matter.
We’re partnering with a growing premium gifting and customer experience business to appoint a Senior Florist & Operations Lead for its Melbourne operation.
This is a unique opportunity for an experienced florist who enjoys balancing creativity with operational leadership. You’ll play a key role in ensuring exceptional products, smooth daily operations, and consistently outstanding customer experiences.
Joining at an exciting stage of growth, you’ll help shape the future of the Melbourne hub while maintaining the quality, care, and attention to detail that sets the business apart.
The Role
Reporting into senior leadership, you will take ownership of the day-to-day operation, including:
· Leading floral production and quality standards
· Managing daily workflow and production planning
· Coordinating stock, purchasing, and supplier relationships
· Ensuring dispatch readiness and operational efficiency
· Driving continuous improvement across systems and processes
· Supporting and developing team capability
· Maintaining a customer-first mindset in everything you do
· Opening and closure of the retail store
About You
We’re looking for someone who combines strong floristry expertise with commercial awareness and operational capability.
You’ll likely bring:
· Proven experience in commercial floristry
· Strong organisational and planning skills
· Experience managing workflow, stock, and suppliers
· A proactive, solutions-focused approach
· High attention to detail and quality
· The ability to remain calm and effective in a fast-paced environment
· A genuine passion for creating exceptional customer experiences
Why This Role?
This is an opportunity to join a values-led business that is growing thoughtfully and sustainably.
You’ll have genuine influence, autonomy, and the chance to help build something special while working alongside a team that cares deeply about quality, people, and the customer experience.
If you’re looking for a role where you can make a meaningful impact while combining your floristry and operational strengths, we’d love to hear from you.
- Industry
- Retail
- Locations
- Melbourne
Melbourne
Why work with Paragon? 💎
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True Partnerships, we're not about transactional relationships 🤝
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Proven success recruiting in the contact-centre industry 📞
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Solutions built for your business, not others
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Upholding the businesses and your candidates privacy 🔒
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We use technology to back our processes. Therefore full transparency is assured 🖥️📱💻
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We provide guidance to your hiring managers!
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A unique cost-model, we're not just about the big fee at the end 💰
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We have over 70 years of joint expertise to find you the best and hardest to entice talent across the globe
Partnering with Paragon
As a small business we’re agile and adaptable to meet the expectations of our clients, and our candidates.
Our ethics, honesty, transparency and hands-on approach means we’re always contactable, in tune with what our candidates and clients require and provide updates and advice, along the recruitment journey.
We are inclusive, love having fun and a laugh, we're inquisitive about you as a candidate, and your business as a client, so we ask loads of questions so we can help you as best as we can!
We don’t take ourselves too seriously but take finding your next dream job, as seriously as anything!
At the same time, we are very committed to attracting the best talent for your business, and ensuring your brand speaks volumes for potential employees to join your team.
Check out the candidate journey we take our candidates on, to be their best!
About Paragon Recruitment Ltd
What is a Paragon?
Paragon (n): A person or thing viewed as a model of excellence.
Imagine a 100-carat diamond, Invaluable. Precise. Flawless.
These are the values that drive Paragon. When it comes to recruitment, our mission is to find you that diamond in the rough.
Paragon represents Excellence in Recruitment & HR.
We take the hassle out of recruitment; Using a precise method that focuses on quality to deliver invaluable candidates for our clients.